Privacy Policy

Last Updated: [Insert Date]

At Sports Protective Gear (“we”, “us”, or “our”), we are committed to protecting your privacy just as our products protect your physical well-being. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sportprotectgear.com.

1. Information We Collect

We collect information to provide better services to our global customers (excluding some remote areas and parts of Asia):

Personal Information You Provide:

• Contact Details: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal information
• Order Details: Products purchased, sizing preferences, special instructions
• Account Information: If you create an account, username and password

Automatically Collected Information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, products viewed
• Location Data: General geographic location (country/region level) for shipping and currency purposes

2. How We Use Your Information

We use your information to support your active lifestyle, just as our products do:

• Process and fulfill your orders for orthopedic supports and protective gear
• Provide customer support for product inquiries and sizing questions
• Improve our website and product offerings based on usage patterns
• Communicate about orders, products, and promotions (with your consent)
• Prevent fraud and enhance payment security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Payment processors, shipping carriers, IT support
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or sale of assets

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (with some regional exceptions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same dedication we put into our protective gear:

• 256-bit SSL encryption for all transactions
• PCI DSS compliant payment processing
• Regular security audits
• Limited employee access to personal data

While we implement robust security measures, no system is 100% secure. We encourage you to protect your account credentials.

6. Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)
• Restriction or objection to processing
• Data portability
• Withdrawal of consent (where applicable)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences (like currency selection)
• Analyze site traffic and product popularity
• Improve your shopping experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our products are designed for all ages, but our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. The “Last Updated” date at the top indicates when changes were made.

10. Contact Us